Commitment to Meeting Planners

Janice Madariaga is proud to adhere to the accountability standards, originally established by Jim Cathcart, CSP, CPAE, and past-president of the National Speakers Association, as a personal and professional code of conduct for speakers.

IN PREPARATION, I WILL

•   Be available to discuss plans for my speech.
•   Know what your organization does and why it does it.
•   Know why I am there and have a specific plan to accomplish your goals for my presentation.
•   Know the theme of your meeting and relate my presentation to it.
•   Know why your people would want to hear what I have to say on this topic.
•   Coordinate with other speakers or the speaker's bureau to assure your goals are met.
•   Notify you in advance of my travel itinerary.

ON-SITE, I WILL

•   Notify you when I arrive on site and contact you immediately should any serious delays occur.
•   Be accessible to you from the time I arrive until I leave.
•   Tell you the truth 100 percent of the time.
•   Retire early the night before my speech.
•   Be reasonable and considerate in my use of room charges and incidental expenses .
•   Be in meeting room for a sound check at least one hour before I speak.
•   Coordinate with the setup crew and other presenters to make sure my needs fit your
    overall needs.
•   Stay out of the way until it is my turn to speak.
•   Study your audience and the other speakers to align my message with them.
•   Be dressed appropriately, always one step more formal or businesslike than the audience.
•   Provide an easy, brief introduction and be available to coach my introducer.
•   Make suggestions to the crew as to how to maximize audience impact through creative use of
    lights, sound or staging.
•   Be in the room, seated and visible to you even before my introduction begins.

DURING MY PRESENTATION, I WILL

•   Walk on stage cheerfully and open my speech with energy and purpose.
•   Never use off-color language or material.
•   Interact constantly with the audience and involve them through questions, a show of hands, eye   contact and exercises as appropriate.
•   Present well-researched, profound information.
•   Use stories and humor liberally.
•   Use appropriate slides and audio clips or video clips to enhance the look, feel and impact of my   speech.
•    React maturely, good-naturedly and flexibly to any problems that arise.
    This includes: audio visuals, lights, sounds, emergencies, etc.
•   Never be rude to an audience member.
•   Allow for questions and comments from the audience during my presentation.
•   Summarize my points and give ways to remember my key points.
•   Relate my points to your organization and people.
•   Never abuse my assignment by turning my speech into a sales pitch.
•   Only offer my books and tapes if approved or requested in advance.
•   Stick to my time frame and adjust if needed.

AFTER MY PRESENTATION, I WILL

•   Stay around after my speech briefly to answer questions or hear comments.
•   Check out and depart with minimal effort to you.
•   Itemize my expenses and bill you promptly after the speech.
•   Provide receipts as needed.
•   Promptly fill any orders for my products.
•   Send a copy of my e-mail newsletter for each audience member as a follow-up, if desired.
•   Suggest strategies to continue the impact of my message during follow-up.
•   Never disclose any sensitive information about your organization.
•   Be willing to accept personal phone calls or e-mail to follow up on the speech from individual   audience members or executives.
  

IN SUMMARY

•   I will deliver an exceptionally good presentation in a highly professional manner.